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How much does it cost to ship my order?
Leinwand’s offers three tiers of shipping within the Continental United States:
For orders outside the Continental United States, please contact Leinwand’s direct at 910-862-3772 or firstname.lastname@example.org.
When will my order ship?
Your order will be shipped within two business days of cleared payment. Once your order ships, you will receive a shipping confirmation email from Leinwand’s with your tracking information so that you can track and anticipate your order’s arrival.
What is your return policy?
Our return policy lasts 30 days from the purchase date. If 30 days have gone by since your purchase, unfortunately we cannot offer you an exchange, gift card, or refund.
Refunds are rarely permitted, but we do realize exceptions can be made under extraordinary circumstances determined only by Leinwand’s. To request a refund, you must first contact Leinwand’s before shipping the order back.
To be eligible for a return, your item must be unused and in the same condition that you received it. All items being returned must have all original retail tags attached. Gift cards are non-returnable.
To initiate a return, please call 910-862-3772 or email email@example.com with your order number and last name.
Do I have to pay for return shipping?
To return your product, you should mail your product to:
P.O. Box 756 or 132 West Broad Street
Elizabethtown, NC 28337
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $100.00, you should consider using a trackable shipping service or purchasing shipping insurance. Leinwand’s cannot guarantee we will receive your returned item.