Refund policy

Returns 
Leinwand's does not grant refunds.  However, we do permit up to 45 days to offer you an exchange or store credit.  

To be eligible for a return or store credit, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.  Please do not send your purchase back to the manufacturer. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at shop@leinwands.com and send your item to:  Leinwand's, 132 West Broad Street or P.O. Box 756, Elizabethtown NC 28337, United States. 

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.  Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 
To return your product, you should mail your product to: Leinwand's, 132 West Broad Street or P.O. Box 756, Elizabethtown NC 28337, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.  

If your purchased item arrived damaged, we will pay the return shipping costs.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.